FAQ

Frequently asked questions

Where is my order made?

Our products are produced on demand by our fulfilment partners at the facility best suited to your order and destination.

How long does fulfilment take?

Orders require production time before dispatch. Delivery estimates shown at checkout are estimates and can vary.

Will I receive tracking?

When tracking is available, it is added after dispatch.

Can I change an order?

Contact us as soon as possible. Once production starts, changes may no longer be possible.